Tuesday, March 19, 2013

Why am I not surprised?

Endless days of sorting and packing and dealing with solicitors. The clock is ticking and there is still seemingly too much to do.

Yesterday I tried to arrange our settee and easy chair to be cleaned under the agreement we had when we bought it. The sofa has a minor stain and we thought it best to have it cleaned professionally before selling it.They apparently don't clean the whole sofa and you have to identify any stain or mark along with who had the accident and when. According to paperwork, we had until 2014 to take advantage of our right to have the work done. In short, there are so many restrictions and questions which are virtually impossible to answer that any possibility I might have satisfaction is nothing short of a pipe dream. It was truly laughable and I finished up giving them a piece of my mind and a clean set of heels.

I managed to clean the area myself without it affecting the surrounding material, but the stain of this company's deceit has left an indelible mark on me. Be warned anyone who has seemingly bought protection and peace of mind.

They have joined my ever growing list of morally bankrupt organisations and individuals who are doing their best to sway me from my opinion that people are basically good.

5 comments:

  1. How irritating and how sad.
    Good service has been largely replaced by a con trick in many companies. Lies to trick you into spending your money with them as opposed to someone else and paying for something you won't qualify for when you need it.

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  2. Good luck with the packing :-)

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  3. Oh! That's really bad. Hope you manage to get things done anyway...somehow.

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  4. Thanks, Blu...I really need it. Packing is harder than I thought.

    Hi Joy...it's so good to hear from you. We are managing to get everything done, thankfully...but it's hard work.

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